MANGO 5 CALL CENTRE PTY LTD
Mango 5 is a success orientated, premium quality contact centre with branches in Cape Town and Durban. We provide outsourced services to South African and International clients.
Our contact centre solutions are underpinned by Cost Effective Solutions, Innovative Strategies and Accurate Reporting. We design solutions to meet our clients’ needs. Our processes are transparent and ensure our client’s brand is not compromised in any way. Consistent reporting on progress and performance ensures that our clients are informed and updated in order to make strategic business decisions.
- To be earth’s most trusted outsource partner by providing our clients precise measurement and insights into each channel of their business within which they entrust us.
- For all our clients to have complete confidence in our ability to provide a reliable end to end service acquiring, fulfilling and servicing their customers
- Offer superior service and deliver desired results.
- Create the best team for our clients by ensuring a positive work environment and rewarding exceptional performance.
- Utilize and constantly enrich our local and internationally gathered skills and expertise, through ongoing research and hands-on innovation.
- Outbound & Inbound Sales
- Marketing Surveys
- Debt Collection
- Sales Prospecting & Lead Generation
- Data Enrichment
- Data Mining
We utilize experience gained in the direct mail, insurance and telecoms sectors to formulate cost effective strategies. Our auxiliary services include:
- Response Models
- Customer Retention Strategies (CRM)
- Customer Service
- After Sales Follow Up