How to opt out

Registering on this database will mean that you will not be contacted by members of the DMA  (Direct Marketing Association of Southern Africa).

This helps you to make sure your address, email address, telephone and cell number are no longer available to organisations, who are members of the DMA, who want to make offers and send information that you do not wish to receive. You can also do this by contacting companies directly and asking them not to contact you.


Reflect on the fact that registering may well prevent you from receiving information which you would really like to have - thereby cutting you off from relevant and worthwhile opportunities. For example charities use telemarketing as an economical way to raise awareness and much needed support. 

If you are happy to receive direct marketing contacts from some companies but not others, contact the companies who you do not wish to hear from and ask them to remove your details from their contact lists.

Registering your details could stop all contacts from all companies registered with the DMA, including charities and voluntary organisations who you might want to support.


  • You will require a valid RSA ID number and email address and/or cell number.
  • You will be prompted to provide other contact details that you wish NOT to be contacted.
  • Once you click the SUBMIT button, you will receive an email to confirm that you want to be on the National Opt Out Database
  • If you do not respond within 5 days your details will be deleted.
  • It will take +/-6 weeks for this service to be fully effective i.e for all members of the DMASA to stop contacting you.


  • To change your contact details, please click HERE and you will receive an email to the address that you used when registering. This will link you to your existing contact details, which you can now modify.
  • Should your email address have changed, or you do not receive the email, please contact our Help Desk on 0861 362 362 for assistance
  • You will receive an email requesting that you confirm the changes. Once we receive your confirmation, the changes will be registered.
  • Should you not respond within 5 days, the changes will not take effect and will revert to your contact details prior to changing.
  • To cancel your opt-out contact the DMA on  0861 362 362 or email quoting your RSA ID number.



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